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Privacy Policy

Last updated October 06, 2023


Kalliope cares about protecting your privacy and personal information online. Because of this, we are always upfront about how we handle your personal data, including: what we collect, why we collect it, where it goes, and for how long.

We'll never sell your information to third parties. Please read through our privacy policy below to learn more.

And as always, if you have any questions or concerns please reach out to us at help@kalliopereads.com and we'll be happy to help.

What Information Do We Collect?

Profile or contact data: We collect your email address directly from you when you choose to give it to us. For example, creating an account or signing up for our newsletter.

Website analytics: We use Google Analytics and other service providers to collect and process analytics information on our Services. For more information about how Google uses data, please visit the Google Privacy Statement. You can opt out of Google Analytics’ collection and processing of data generated by your use of our website by installing their Google Analytics Opt-Out Browser Add-On Page.

We partner with Microsoft Clarity and Microsoft Advertising to understand how you use and interact with our website to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Automatically collected data: We automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for internal analytics and reporting purposes.

Why Do We Collect Your Information?

To send you marketing and promotional communications: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

To respond to user inquiries: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To request feedback: We may process your information when necessary to request feedback and to contact you about your use of our services.

To identify usage trends: We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.

How Do We Store & Protect Your Data?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access our services within a secure environment.

We hold on to personal data for as long as you have an account with us or as otherwise necessary to provide you with our services. We’ll only hang on to it for longer if needed to meet legal requirements (such as tax, accounting, or other legal requirements), or if it’s anonymized so that it can’t be linked to a specific user.

When & With Whom Do You Share Personal Information?

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows:

1. User Account Registration & Authentication Services

2. Testing Tools

3. Sales & Marketing Tools

4. Performance Monitoring Tools

5. Data Analytics Services

6. Communication & Collaboration Tools

Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at privacy@kalliopereads.com.

What Are Your Privacy Rights?

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us directly. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Right to request deletion of your personal data: You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

We will not discriminate against you if you exercise your privacy rights.

If you have questions or comments about your privacy rights, you may email us at privacy@kalliopereads.com.

Changes To Our Privacy Policy

We reserve the right to modify, change, or replace this Privacy Policy at any time by updating this document. You agree to be bound by the most recent version of the Privacy Policy available on the site. The date of the last modification will be displayed near the top of the Privacy Policy.

How Can You Contact Us?

Website: kalliopereads.com

Email: help@kalliopereads.com

Address: 5900 Balcones Drive Ste. 100, Austin, TX 78731

If you have any questions or suggestions about anything we do, regarding our privacy policy or otherwise, reach out and let us know. Thanks!